Samsung Business Telephone Systems Dallas, TX

Samsung Prostar DCS

Samsung Prostar DCS

Samsung Prostar DCS

The DCS is an extremely flexible communications system. With three full DCS cabinets, your system gives you 20 universal card slots, yielding a maximum of 196 ports. And any card slot can be used for either lines or telephones, providing a capacity of 172 stations or 160 lines.
Caller ID - DCS automatically displays a caller's name or number before you answer the call. And, you can use saved Caller ID information to analyze your company's telecommunications traffic.

Auto Attendant - Auto Attendant is the affordable call routing system your business needs. The DCS simultaneously answers multiple incoming calls and it allows for different greetings to be used at the same time.
Uniform Call Distribution - Uniform Call Distribution (UCD) automatically directs your incoming calls to the first available station. While your callers wait in queue, DCS plays a custom-recorded announcement for them. As a manager, you can easily access important UCD-related data in real time from your keyset or output it as a printed report. Supervisors have the power to move group members in and out of their groups on the fly as necessary.
Another DCS Advantage - Thanks to our 2B+D keyset technology you can avoid expensive installation and wiring charges. Insert either an analog or digital daughter board into the base of any keyset. Simply plug in the appropriate station device and you're in business. Adding another keyset, add-on module, standard telephone, fax machine or cordless phone is just that simple.
Intuitive Operation - Say goodbye to time-consuming programming and difficult command structures. With each touch of a Soft Key, DCS tells you what to push next. It makes complex tasks simple and puts powerful features instantly within your grasp. The three Soft Keys, positioned just under the keyset's display, guide you through logical steps quickly and easily. It's that easy.
 
System features
Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Auto Attendant
Automatic Hold
Background Music
Caller ID
Name/Number Display
Next Call
Save CID Number
Store CID Number
Inquire Park/Hold
CID Review List
Investigate
Abandon Call List (50)
CID on SMDR
Number to Name Translation (250)
Call Forwarding
All Calls
Busy
No Answer
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold
System
Exclusive
Remote
Call Park with Page
Call Pickup
Directed
Groups (20)
Call Waiting/Camp On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Computer Telephony Integration
TAPI
TSAPI
Conference
Add on (5 party)
Unsupervised
Customer Set Relocation

 

 Data Security
Database Printout
Direct in Lines
Direct Inward Dialing (DID)
T1/Copper
Day & Night Routing
Busy or Camp-on Option
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (programmable)
Door Phones
Door Phone Night Ring
E&M Tie Lines T1/Copper
Executive Barge-In (override)
With/Without Warning Tone
Station/Trunk
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
Day Ring Assignments
Night Ring Assignments
Ground Start Trunks
T1/Copper
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Least Cost Routing
Live System Programming
From any Display Keyset
With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold - Flexible
Night Service
Automatic
Manual
Off Premises Extensions (OPX)
Operator Group
Overflow
Operator
Station Group 		Paging
Internal Zones (4)
External Zones (4)
All Internal
All External
Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming -PC
Ring Over Page
Single Line Connections
Speed Dial Numbers(1500)
Station List (50 max)
System List (500 max)
Speed Dial by Directory
Station Hunt Groups (30)
Distributed
Sequential
Unconditional
Station Message Detail Recording (SMDR)
System Alarms
System Directory
Tenant Service (2)
Toll Restriction
By Day or Night
By Line or Station
Eight Dialing Classes
Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
Screened/Unscreened
With Camp-On
Voice Mail Transfer Key
Trunk Groups (11)
Uniform Call Distribution (UCD)
Maximum of 5Groups
Call Statistics
Agent Statistics
Group Supervisors
Universal Answer
Voice Mail Integration
Walking Class of Service

 

 
Station features
Appointment Reminder
Add-On Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial-by-Name
Dial-by-Voice
Direct Station Selection (DSS)
Do Not Disturb (programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset On/Off Key
Hearing Aid Compatible
Line Queuing with Callback 		Line Skipping
Loud Ringing Interface
Message Waiting
Light/Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce (standard)
Off-Hook Voice Announce (executive)
One Time Do Not Disturb
One Touch Dialing keys
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection from Barge-In
Pullout Directory Tray
Pulse to Tone Switch Over
Redial
Auto Retry
Last Number
Save Number 		Ring Modes
Auto Answer
Ring-Eight Tone Choices
Voice Announce
Ringing Preference
Speakerphone
Station Lock
Tri-Colored Lights
Volume Settings
Handset
BGM
Ringing
Paging
Speaker
Off-Hook Ring
Wall-Mountable Keysets
Display features
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number 		Conference Information
Date and Time Display
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number 		Outside Line Identification
Override Identification
Programmed Message Display
Soft Keys
Stopwatch Timer
UCD Supervisor Displays

 

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