Samsung Business Telephone Systems Dallas

Samsung DCS 50si

Samsung DCS 50si

Samsung DCS 50si


The System That Has Everything

The DCS 50si could only have been created by Samsung, a Global company with the vast human and technological resources required to create a visionary product of such evident superiority so far in advance of any other manufacturers. Based on international design requirements, the DCS50si is flexible enough to satisfy any configuration requirements you may encounter. Its ability to support ISDN Basic Rate interface (BRI) trunks allows the full power of ISDN to be available at a competitive price. Add Computer telephony integration, and advanced voice mail and fax processing, along with Automated Attendant, and Uniform Call Distribution, and you have a system that is greater than the sum of its parts. The DCS 50si is ahead of the curve to keep you in front of the class.  Start with five of the most significant achievements in digital phone systems to date.

  • ISDN Basic Rate Digital Trunks
  • Computer Telephony Integration
  • Cadence Voice and Fax Mail Integration
  • Auto Attendant
  • Uniform Call Distribution

Then bring them all together as never before - under the direction of senior Samsung research scientists and engineers - to create a system so unique and sophisticated that the synergy it generates far surpasses the capabilities of comparably sized product of its kind in the world.

ISDN Basic Rate

The Shortest Distance Between Everything And Everyone
"Super I" - the DCS 50si's advanced interface switching technology - provides system users with ISDN speed and flexibility and enables multiple users to share a single ISDN line. This resource sharing ability gives your company the flexibility to easily grow your system as new employees join your ranks and more ISDN lines are required. Adding devices such as ISDN modems as well as digital desktop phones and personal computers to a single extension port is a simple process. Such resource sharing effiiencies simplify system operations by reducing the number of lines required to handle your total telecommunications needs.

The DCS 50si supports ISDN Basic Rate Interface (BRI) circuits for high speed internet access. The BRI card for the DCS 50si consists of four circuits, each of which can support two channels. The DCS 50si can support up to six BRI cards.

Computer Telephony Integration

Integrating Computer Efficiencies With Telephone Technologies
The DCS 50si makes Computer Telephony Integration as easy as receiving or placing a call. Its seamless connection to your PC can multiply the performance capabilities of your company's phone operations many times over.  Furthermore, and by design, DCS 50si will be able to accommodate future generations of software will no doubt bring about CTI performance capabilities that are only imagined today. In this way, the DCS 50si can help put your company in the vanguard of visionary organizations that take the best of today's technologies and combine them in ways that will work to their advantage now and for years to come.

Cadence Voice Mail

"Higher I.Q." Technology Unifies Phone, Voice Mail and Fax Functions, In A Way You Used To Only Dream Of
CADENCE's total unity with the DCS 50si's operating architecture greatly enhances the systems overall performance capabilities. Its "Higher I.Q." circuitry seamlessly coordinates a number of complex telecommunications functions - including Phone, Voice Mail and Fax - in a single operating mode. This makes it possible for companies like yours to provide callers with faster, smoother connections and more information as quickly as possible. Additionally, Cadence gives the DCS 50si the ability to store faxes sent to voice mailboxes until you are ready to print them You decide when and where they should be sent, so you can keep your incoming fax messages under control and confidential.

Auto Attendant / Uniform Call Distribution

Bringing You The Communication Powers Of Corporate Giants With A Convenient And Versatile Call Center Already Built In
The DCS 50si auto attendant UCD card helps give small and growing companies the kind of versatility, flexibility and efficiency in their phone operations that only much larger companies could previously afford.

The auto attendant offloads traffic from your receptionist with a welcome message that can be immediately followed by action-oriented directions. Uniform call distribution (UCD) means that incoming calls are distributed equally to all members of your sales or service team. Additionally, the UCD traffic flow monitor literally sees that calls are never stacked or backed up. These large call center features, previously employed exclusively by major corporations, generate smoother overall communication and greater customer satisfaction.


System features
Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Auto Attendant
Automatic Hold
Background Music
Caller Identification
Name/Number Display
Next Call
Save CID
Store CID
Inquire Park/Hold
Investigate
Abandon Call List (50)
Number to Name Translation (350)
Call Forwarding
All Calls
Busy
No Answer
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold
Exclusive
System
Remote
Call Park with Page
Call Pickup
Directed
Groups (20)
Call Waiting/Camp On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Conference
Add on (5 party)
Unsupervised
Computer Telephony Integration(CTI)
TAPI
TSAPI
Customer Set Relocation
Data Security
Database Printout
Dialed Number Identification
Service (DNIS)
Direct in Lines
Direct Inward Dialing (DID)
DID (Use E&M Trunk)
Day & Night Routing
Busy or Camp-on Option
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (programmable)
Door Phones
Door Phone Night Ring
E&M Tie Lines T1/Copper
Executive Barge-In (override)
Station/Trunk
With/Without Warning Tone
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
Day Ring Assignments
Night Ring Assignments
Ground Start Trunks
T1/Copper
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Least Cost Routing
Live System Programming
From any Display Keyset
With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold - Flexible
Night Service
Automatic
Manual
Off Premises Extensions (OPX)
Operator Group
Overflow
Operator
Station Group
Paging
Internal Zones (4)
External Zones (4)
All Internal
All External
Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming -PC
Ring Over Page
Single Line Connections
Speed Dial Numbers(1500)
Station List (50 max)
System List (500 max)
Speed Dial by Directory
Station Hunt Groups (30)
Distributed
Sequential
Unconditional
Station Message Detail Recording (SMDR)
System Alarms
System Directory
Tenant Service (2)
Toll Restriction
By Day or Night
By Line or Station
Eight Dialing Classes
Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
Screened/Unscreened
Voice Mail Transfer Key
With Camp-On
Trunk Groups (11)
Uniform Call Distribution (UCD)
Maximum of Five Groups
Call Statistics
Agent Statistics
Group Supervisors
Universal Answer
Voice Mail Integration
Walking Class of Service

Requires optional hard ware and/or software.
Ask your dealer for details.

Station features
Appointment Reminder
Add-On Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial by Name
Direct Station Selection (DSS)
Do Not Disturb (programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset Operation
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping
Loud Ringing Interface
Message Waiting Light/Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce(standard)
Off-Hook Voice Announce(executive)
One Time Do Not Disturb
One Touch Dialing keys
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection from Barge-In
Pullout Directory Tray
Pulse to Tone Switch Over
Redial
Auto Retry
Last Number
Save Number
Remote Hold
Ring Modes
Auto Answer
Ring-Eight Tone Choices
Voice Announce
Ringing Preference
Speakerphone**
Station Lock
Tri-Colored Lights
Volume Settings
Handset
BGM
Ringing
Paging
Speaker
Off-Hook Ring
Wall-Mountable Keysets

**Not available on 7 button model.
Requires optional hard ware and/or software.
Ask your dealer for details.
Display features
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information
Date and Time Display
Dialed Number
Enhanced Station
Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number
Outside Line Identification
Override Identification
Programmed Message
Display
Soft Keys
Stopwatch Timer
UCD Supervisor Displays

 

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Addison, Aledo, Allen, Alvarado, Argyle, Aubrey, Arlington, Azle, Balch Springs, Bedford Benbrook, Burleson, Carrollton, Cedar Hill Cleburne, Colleyville, Coppell, Corinth, Crowley, Dallas, Decatur, Denton, Desoto, Duncanville, Ennis, Euless, Farmers Branch, Flower Mound, Forest Hill, Forney, Fort Worth, Frisco, Granbury, Grand Prairie, Grapevine, Haltom City, Highland Village, Hurst, Irving, Joshua, Keller, Kennedale, Lake Worth, Lancaster, Las Colinas, Lewisville, Little Elm, Mansfield, McKinney, Mid-Cities, Midlothian, North Richland Hills, Plano, Prosper, Red Oak, Richardson, Richland Hills, Roanoke, Rockwall, Rowlett, Sachse, Saginaw, Seagoville, Southlake, The Colony, Trophy Club, University Park, Watauga, Waxahachie, Weatherford, Westlake, White Settlement, Willow Park, Wilmer, Wylie and surrounding areas.

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